Welcome to AM Health Canada ("we," "our," or "us"). We are committed to protecting your privacy and personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our health tracking applications, including AM Health Tracker, AM NutriTracker, and AM Vitality Hub (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

**2.1 Personal Information** When you register for our Services, we collect: • Full name and email address • Phone number or WeChat ID (optional) • Date of birth and gender • Height, weight, and BMI calculations **2.2 Health Information** To provide our health analysis services, we collect: • Symptom descriptions and health concerns • Medication information (names, dosages, schedules) • Vital signs (blood pressure, heart rate, temperature, blood sugar, weight, oxygen saturation) • Lab results and test reports • Medical documents and images you upload • Apple Watch health data (when connected) • AI-generated health analysis and recommendations **2.3 Usage Information** We automatically collect: • Device information (browser type, operating system) • IP address and location data • Pages visited and features used • Date and time of access • Error logs and diagnostic data **2.4 Communication Data** • Support tickets and inquiries • Emails we send and receive • Feedback and survey responses

We use your information for the following purposes: **3.1 Primary Services** • Provide personalized AI health analysis and insights • Track and monitor your health metrics over time • Send medication reminders and health notifications • Generate health reports and trend analysis • Connect with Apple Watch for fitness data integration **3.2 Communication** • Send welcome emails and onboarding materials • Respond to support requests and inquiries • Provide important updates about our Services • Send educational health content and newsletters (with consent) **3.3 Improvement & Analytics** • Analyze usage patterns to improve our Services • Develop new features and enhance user experience • Conduct research to improve AI algorithms (anonymized data only) • Ensure technical functionality and security **3.4 Legal & Compliance** • Comply with legal obligations and regulations • Protect against fraud, abuse, and security threats • Enforce our Terms of Service and policies

**4.1 We DO NOT Sell Your Data** We will never sell, rent, or trade your personal health information to third parties for marketing purposes. **4.2 Service Providers** We share information with trusted third-party service providers who assist us: • Cloud hosting providers (for secure data storage) • AI/LLM providers (for health analysis - data is encrypted) • Email service providers (for communications) • Analytics providers (anonymized data only) All service providers are contractually obligated to maintain confidentiality and security. **4.3 Legal Requirements** We may disclose your information when required by law: • To comply with legal process or government requests • To protect our rights, property, or safety • To prevent fraud or security threats • In connection with legal proceedings **4.4 Medical Professionals** We do NOT share your information with healthcare providers unless you explicitly request us to do so through our Services. **4.5 Business Transfers** In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We implement industry-standard security measures to protect your information: **5.1 Technical Safeguards** • End-to-end encryption for data transmission • Secure cloud storage with encryption at rest • Regular security audits and penetration testing • Multi-factor authentication options • Automated backups and disaster recovery **5.2 Access Controls** • Strict employee access controls (need-to-know basis) • Regular security training for staff • Audit logs of all data access **5.3 Data Retention** • We retain your data for as long as your account is active • You can request deletion at any time (see Your Rights section) • Backup data is retained for 90 days for disaster recovery **Important Note:** While we implement strong security measures, no system is 100% secure. We cannot guarantee absolute security of your information.

Our Services are operated from Canada. If you access our Services from outside Canada: • Your information may be transferred to and stored in Canada • Canadian privacy laws (PIPEDA) will apply • We comply with applicable international data protection regulations • We use standard contractual clauses for international transfers where required For European Union users, we comply with GDPR requirements for international data transfers.

**7.1 Access & Correction** • View and download your personal information • Update or correct your profile and health data • Export your health records in machine-readable format **7.2 Deletion Rights** • Request deletion of your account and data • Delete specific health records or documents • Note: Some data may be retained for legal compliance **7.3 Communication Preferences** • Opt-out of marketing emails (unsubscribe link provided) • Control notification settings in your account • Essential service communications cannot be disabled **7.4 Data Portability** • Export your health data in CSV or JSON format • Transfer your data to another service **7.5 How to Exercise Your Rights** Contact us at: amhealth2025@gmail.com • Include "Privacy Request" in the subject line • We will respond within 30 days • We may verify your identity before processing requests **7.6 Canadian Privacy Rights (PIPEDA)** If you are a Canadian resident, you have additional rights under PIPEDA: • Right to know what personal information we hold • Right to challenge accuracy of your information • Right to file a complaint with the Privacy Commissioner of Canada

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will delete such information from our systems. For users aged 13-18, we recommend parental guidance when using health tracking services.

**9.1 What We Use** • Essential cookies (required for Services to function) • Analytics cookies (to understand usage patterns) • Preference cookies (to remember your language settings) **9.2 Your Control** • You can disable cookies in your browser settings • Disabling cookies may limit functionality • We do not use third-party advertising cookies **9.3 Do Not Track** Our Services do not respond to "Do Not Track" signals from browsers.

Our Services may contain links to third-party websites or services (e.g., YouTube for educational videos). • We are not responsible for the privacy practices of third parties • We encourage you to review their privacy policies • This Privacy Policy applies only to our Services

We may update this Privacy Policy from time to time to reflect: • Changes in our practices • Legal or regulatory requirements • New features or Services **Notice of Changes:** • We will post the updated policy with a new "Last Updated" date • Material changes will be notified via email • Continued use after changes constitutes acceptance • You can review previous versions by contacting us

**Data Controller:** Andrew Mai, MD AM Health Canada **Privacy Inquiries:** Email: amhealth2025@gmail.com Website: https://amhealth.ca **Response Time:** We will respond to privacy inquiries within 30 days. **Complaints:** If you have concerns about how we handle your personal information, you may file a complaint with: • Privacy Commissioner of Canada: www.priv.gc.ca • Your local data protection authority (for international users)

**Important:** Our Services provide health information and AI-powered analysis for educational and informational purposes only. This information is NOT a substitute for professional medical advice, diagnosis, or treatment. • Always consult with qualified healthcare professionals • Do not disregard medical advice based on our AI analysis • In case of medical emergency, call emergency services immediately • We are not liable for decisions made based on our Services For our complete Medical Disclaimer, please visit the Disclaimer page.

By using our Services, you consent to: • The collection, use, and disclosure of your information as described in this Privacy Policy • The transfer of your data to service providers as outlined • Receiving essential service communications • The use of cookies and tracking technologies **Withdrawing Consent:** You may withdraw consent at any time by: • Deleting your account • Contacting us at amhealth2025@gmail.com • Note: Withdrawal may limit your ability to use our Services